Privacy Policy

Who we are

Online Dog Trainer is operated by Tara Power, a qualified dog trainer based in Ireland. This website is onlinedogtrainer.ie. If you have any questions about this policy, you can get in touch here.

What data we collect

We collect personal information that you voluntarily provide when you:

• Use our contact form — your name, email address, your dog's name, and your message
• Book a session via Calendly — your name, email address, and any information you provide during booking
• Complete a pre-session form — your email, your dog's name, and details about your dog's behaviour or your questions

How we use your data

We use your information to:

• Respond to your enquiries
• Prepare for and deliver your training or support sessions
• Send you your training plan and session notes
• Process payments (via Stripe, through Calendly)
• Improve our services

We will never sell your personal data to third parties or use it for marketing purposes without your explicit consent.

Where your data is stored

Your data is stored securely using the following services:

• Google Sheets — contact form submissions and booking data, protected by Google's enterprise security
• Calendly — booking and scheduling information
• Stripe — payment processing (we never see or store your full card details)

Cookies

This website uses essential cookies required for the site to function properly. We also use Google Analytics 4 to understand how visitors interact with our site, including which pages are visited, how long visitors spend on each page, and how they found us.

Analytics cookies are only placed on your device if you consent via the cookie banner shown when you first visit the site. If you decline, no analytics cookies will be set and your visit will not be tracked. You can change your preference at any time by clearing your browser cookies and revisiting the site.

We do not use advertising cookies, and we do not share analytics data with third parties for marketing purposes.

Third-party services

Google Analytics is provided by Google LLC. Google may process data on servers outside the EEA. We have configured Google Analytics to anonymise IP addresses to protect your privacy. For more information, see Google's Privacy Policy.

Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Commission (Ireland)

To exercise any of these rights, contact us here.

Data retention

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes described above. You can request deletion of your data at any time.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date.